Terms and Conditions

1. STUDIO POLICIES

  • Session fees and product orders are non-refundable.

  • Sessions can be rescheduled up to 48 hours in advance. Sessions that are rescheduled less than 48 hours in advance will incur a $50 fee.

  • Sessions are only considered final and confirmed once the session fee is paid in full, and the contract and signed and submitted.

  • Pricing is subject to change at any time.

  • All decision-makers in the home must attend the Planning Session, Photography Session, and the Photo Reveal and Design Session.

  • All digital images will be backed up and stored for up to 6 months after the Photography Session, or 3 months after the final artwork is delivered (whichever comes first). At this time, the digital images will be deleted.

  • Sam Coral Photography reserves the right to refuse service at any time.

     

2. HEALTH & SAFETY

PET SAFETY

  • Unless the Session is taking place in an isolated and fully-enclosed area away, it is recommended that pets remain on-leash for safety reasons. If a Client decides to remove their pets’ leash, the Client is responsible for any consequences of doing so.

  • Sam Coral Photography will not put pets in any risky locations or positions.

ILLNESS

  • Everyone attending a photography session (or any step in a photography experience) must be in good health. That is to say, they cannot be presenting any symptoms of communicable illness.

  • Prior to the start of any photography session, all participants, including Sam Coral Photography, must actively disclose (via email) if they have experienced ANY of the following:

    • fever, cough, difficulty breathing, shortness of breath, loss of taste or smell, headache, muscle aches, fatigue, vomiting or diarrhea for more than 24 hours

    • have travelled outside of Canada within the last 14 days

    • have come into contact with a suspected or confirmed case of COVID-19 within the last 14 days.

  • If clients meet any of the above symptoms or conditions, they must contact me to reschedule. All rescheduling fees will be waived if the cause for rescheduling is health considerations.

  • Clients must inform me if they become ill up to 14 days following our photo session.

PREVENTION

  • All people and pets at the photography session must be from the same household.

  • Every effort will be taken to maintain a physical distance of 2 metres between the Photographer and the Clients at all times.

  • Unless doing so elicits a negative reaction from the pet, the Photographer will wear a mask wherever physical distancing cannot be maintained.

  • Washing/Disinfecting hands is mandatory upon arrival to the Session. Hand sanitizer will be available at all times during the Session.

  • All equipment will be sanitized prior to each Session.

  • “Curb-side” delivery will be available for final artwork purchases.

  • Please do not enter the premises if you or anybody who lives with you are unwell or have symptoms, or if you have come into contact with anyone who is unwell or has symptoms. Sam Coral Photography reserves the right to refuse service and can insist that anyone with these symptoms leave the premises.

     

3. GIFT CERTIFICATES

  • Gift Certificates are non-refundable and non-transferable.

  • Gift Certificates cannot be partially or fully redeemed for cash.

  • Gift Certificates cannot be split between people or sessions, and are only valid for one photo shoot.

  • Gift Certificates are subject to session times and availability.

  • Gift Certificates must be presented at the time of use.

  • Gift Certificates will not be replaced if lost or stolen without receipt.

  • If a Gift Certificate is received as a special offer/runner-up offer/runner-up prize, a $50 deposit is required to book a portrait session. This deposit transforms into a product credit to be used toward Wall Art/Albums/Prints at the Photo Reveal & Ordering Appointment.

4. TO ENTER ANY CONTEST / GIVEAWAY / COMPETITION

  • You must submit the online entry form.

  • The promoter reserves the right to cancel or amend the competition and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbances, or anticipated breach of any applicable law or regulation or any other event outside of the promoter’s control.  Any changes to the competition will be notified to entrants as soon as possible by the promoter.

  • The prize is as stated and no cash or other alternatives will be offered.  The prizes are not transferable.

  • The competition is only open to residents of Canada aged 18 years and over.

  • Only one entry per person will be accepted.  Winner will be chosen randomly.

  • No purchase necessary to enter the contest. No purchase necessary for the winner of the grand prize to redeem their prize. If entrants opt-in for a chance to receive a runner-up offer/prize and they receive one, a $50 non-refundable deposit is required to redeem this secondary offer/prize. The deposit transforms into a product credit to be used toward Wall Art/Albums/Prints at the Photo Reveal & Ordering Appointment.

  • The winner will be notified by email about the prize.  If the winner cannot be contacted or does not claim their prize within 7 days of notification, we reserve the right to withdraw the prize from the winner and randomly select a replacement winner.

  • The promoter’s decision in respect of all matters to do with the competition will be final and no correspondence will be entered into.

  • The winner agrees to the use of their name in the announcement of winner on social media.  Any personal data relating to the winner and other entrants will be not be disclosed to a third party, unless the competition is a joint endeavour with another local business and otherwise indicated on the online entry form.

  • This promotion is in no way sponsored, endorsed or associated with Facebook or Instagram.  You are providing your information to Sam Coral Photography.

  • The prize cannot be used in conjunction with any other promotional offer or prize.

  • Entry into the competition will be deemed as acceptance of these terms and conditions.

4. PRIVACY POLICY

  • Sam Coral Photography respects and protects your privacy. Your personal information will not be shared unless otherwise stated.

  • Sam Coral Photography may collaborate with other businesses on promotions or giveaways. One of the conditions to participate may require participants to allow all participating businesses to contact participants. This will be outlined on the online entry/sign-up form.

  • For our full privacy policy, click here.

Still have questions? 

Send me a message and I'll get back to you ASAP
Contact Me
sam@samcoralphoto.com
Sam Coral Photography Logo
613.255.6977
Ottawa Pet Photography